GENIE timepieces are manufactured and tested according to Swiss quality standard inspections and procedures before released to our sales shops.

GENIE have established a global guarantee system with a global warranty certificate, which offers GENIE customers an “International Warranty” valid for a period of 2 years from the date of purchase to the original consumer/purchaser against breakage or malfunction under normal use due to defects in material or workmanship. It includes all moving components and craftsmanship of the Swiss movement and watchcase. We will repair, or, at our option, replace any defective GENIE watch with the same or a comparable model.

The GENIE International Warranty covering a GENIE wristwatch purchased anywhere in the world from an authorized GENIE dealer will be honored by every official GENIE dealer.

The warranty will become null and void if the timepiece is misused, abused, tampered with or taken apart, or if the timepiece is repaired by an unauthorized repair center. The warranty does not cover the watch strap, bracelet, crystal, or battery. The warranty does not cover any incidental; consequential or intentional damage caused to the watch. GENIE watches must be repaired by an authorized dealer or the warranty is void.

For service work that is not covered under this warranty, the service center may perform the services you request for a charge dependent on watch style and type of work requested. These charges are subject to change. Such charges will be notified and agreed by you prior to performing the services.